Performance
Our third actionable component is performance, unlocking the capacity to operate more efficiently through process, technology and scale, resulting in margin progression with growing revenues.
We see three areas of opportunity where we can drive performance:
- firstly, we will leverage our central and field sales and support services, using the investments made during Sunbelt 3.0 as a platform for future growth. We believe that our central and field support functions have now reached the scale to drive Sunbelt 4.0 growth. The investments made over Sunbelt 3.0 provide the foundation to tackle the next chapter of growth without the same levels of incremental cost, contributing to margin improvement;
- secondly, we will extract the full potential from our existing footprint and leverage our scale. We have added c. 400 locations in North America during Sunbelt 3.0 which have ample room for revenue growth and margin progression. Capital investment targeted in these locations presents a significant opportunity; and
- finally, we aim to achieve further performance advantage through market-based operational excellence programmes and harnessing the power of digitally enabled solutions. During Sunbelt 3.0, we launched and benefitted from dynamic pricing, order capture and eCommerce tools, but have been investing in a wide range of industry leading technologies which will take our technology platform to the next level. Asset telematics, logistics, field service and customer focused tools will provide further opportunities.
Growth
Our second actionable component is to grow our General Tool and Specialty businesses through the ongoing structural progression of our business and industry.
Sustainability
Our fourth actionable component is sustainability, and this underpins everything we do.